Facebook Chatbot Review: HP Print Bot

Utility bots make a lot of sense! At Metablocks we have actually build a number of internal utility bots that help automate things such as retrieving stats and reports, sending messages, getting commonly used information from a central servers and more! HP Print Bot has one simple function, it lets you print photos (from Facebook Messenger) and that’s pretty much it (it also guides you to setup your printer and links-out to purchase supplies).

NOTE: This post is part of an ongoing series on chatbot applications. You can subscribe to updates if you want to follow the entire series.

Below is a transcript of a conversation with the bot:

Hp_small

Links:

Functionality:

  • Allows users to print pictures

Positives:

  • Best practice: Simple yet intuitive menu-driven application
  • Best practice: Good simple support for the HELP keyword

Negatives:

  • Minor: Limited functionality

Platform and Technology:

  • Unknown/custom

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